Composition & Critical Communications

Automate business communications with a suite of multi-channel tools that drive dynamic variable data print, email, SMS and web content. Our team integrates solutions in both legacy environments and modern office systems to help you meet your composition and communication goals. Whether you want to automate postal processes, aspects of print production or e-invoicing, Ricoh’s communication experts can design the right solution for your business.

Customer Communications Management (CCM)

Our Customer Communications Management (CCM) services deliver an efficient alternative to designing and managing a CCM platform in-house. With the flexibility and scalability to meet your customers’ business needs, RICOH CCM is a powerful, modular platform for both on-premise and cloud-based deployments.

We help evaluate actual performance against anticipated ROI to drive ongoing improvement. Unlike other software that is licensed on a per-seat basis or purchased outright, our solution, based on an annual subscription, is priced according to the exact amount of output produced.

Service Offerings Include:

• Archiving
• Design & Development
• eDelivery
• ePayment
• Postage Optimization
• Print/Mail Fulfillment