Advanced Solutions

Often, companies purchase needed software and find they do not have the resources, time or staff to properly implement it. In other cases, they recognize that a solution is needed but do not have the expertise or capacity to develop one.

Ricoh’s Solution Development expert consultants work with commercial print providers and enterprises of all sizes to perform workflow assessments and architect solutions in e-commerce, management information systems and multi-channel marketing as part of a technology roadmap for strategic and long-term planning.

ePresentment & Payment

RICOH ePresentment and Payment offers you a solution to take advantage of multiple electronic presentment and payment methods — without having to build your own system from the ground up.

Ricoh streamlines the entire process, from defining the needs across your organization to full implementation services. Delivered as a service, Ricoh’s approach provides companies all the benefits of this technology without the overhead associated with sourcing, building, maintaining and managing a solution internally.

Service Offerings Include:

• Online
• Mobile
• Text Message (SMS)
• Interactive Voice Response (IVR)

Workflow Automation

By analyzing production workflows and implementing new software solutions, our Workflow Automation services strive to improve production procedures, generate new capabilities and streamline print process to better serve you.

Our experts architect and execute solutions, driving transformation through marketing services and business optimization of MIS Systems, Web-to-Print, Marketing software and more.

Workflow Efficiency

Workflow efficiency services guide you on optimizing the individual steps involved in the overall print execution process. We focus on dual aspects of your shop — technical execution and workplace culture and procedures.

Solutions Engineers identify snags in the make-ready, print management and analytics processes. Customers with multi-step, manual or otherwise complex production workflows benefit most from this service. Embracing automation is foundational to its success.

Service Offerings Include:

• Achieving Operational Excellence
• Solution Customization
• Solutions Implementation
• Technical Integration
• Workflow Efficiency